Over the years, we have published a vast amount of information on intranets. In this article, we attempt to wrap up all the activities that form part of an intranet design (or redesign) into one concise checklist.
Articles tagged: information architecture
DECEMBER 2007
The many faces of information architecture
A lot of confusion surrounds the term ‘information architecture’ (IA). This article explores the various labels that might be used to describe IA work.
CMb 2007-13
Apply IA techniques when creating taxonomies
The field of information architecture (IA) has much to offer those creating taxonomies, including a range of structured techniques for testing their effectiveness.
CMb 2007-09
Start user research by talking with staff
We all know we should involve users when redesigning a website, but where do you start? Talking with staff in your own organisation allows you to leverage their vast body of knowledge on your website audience.
CMb 2006-21
Usability and IA are core skills for intranet teams
Usability and information architecture (IA) are core areas of expertise for intranet teams, and all organisations should take steps to build this expertise internally.
CMb 2004-18
Using a “strawman” for page layout design
Using a ’strawman’ design in the early stages of a project can help to overcome many of the difficulties in the design process.
CASE STUDY (JUNE 2004)
User-centred redesign of the FaCS intranet
FaCS applied user-centred techniques in the redevelopment of their large Government intranet, and it serves as a useful model for other organisations looking to tackle the same issues.
APRIL 2004
Card sorting: a definitive guide
Card sorting is a simple user-centered technique for obtaining insight into the structure of a site.
OCTOBER 2003
Escaping the organisation chart on your intranet
Escaping an organisational structure for your intranet is not easy, but will deliver many business benefits.
APRIL 2003
Card-based classification evaluation
The technique of ‘card based classification evaluation’ provides a practical (and rapid) approach for testing a prototype site structure.
FEBRUARY 2001
Information design using card sorting
Card sorting is a very simple method of working with users to come up with a usable information design. A valuable tool for all information architects.