There are two key reasons for a staff member to come to the intranet: to find a specific piece of information, or to complete a specific task.
Articles tagged: goals
CMb 2006-08
10 words to describe successful intranets
This article provides 10 words that describe successful intranets, including: innovative, productive and collaborative.
CMb 2004-12
Does your intranet support core business?
Many intranets are dedicated to allowing staff to complete administrative tasks easily, instead of assisting staff to do their core business.
CMb 2003-15
Beyond “efficient dissemination of timely information”
The intranet goal ‘to efficiently disseminate accurate information’ is meaningless, and must be replaced.
AUGUST 2002
What are the goals of a CMS?
Content management systems should be made to meet specific business goals. Without a clear vision of these goals, it is impossible to track the success of the project, or ensure that the benefits are maximised.