Musings about the role of the intranet in the digital workplace

By: James Robertson Posted: February 23, 2012

It was an interesting experience writing A week in the digital workplace. The real-world narrative structure forces you to look at how things are really going to work, from a …

New (free) report: A week in the digital workplace

By: James Robertson Posted: February 22, 2012

The digital workplace is an emerging term that describes how the working environments in organisations of every type are being transformed by new technologies and behaviours. While the digital workplace …

The future of intranets (and what it means for KM)

By: James Robertson Posted: September 1, 2011

It was my great pleasure today to be the opening keynote at the KM Singapore conference organised by iKMS on 1 September 2011. My key points: Intranets need to move …

Future principle: put people at the centre

By: James Robertson Posted: February 23, 2010

This future principle explores where intranets should be heading. Previous principles include act proactively, not just reactively, provide universal access and it’s more than the intranet. They support two “future …

Future principle: it’s more than the intranet

By: James Robertson Posted: February 11, 2010

I’ve been talking about the future of how staff will work in organisations, starting with Sarah’s first day, and then exploring products and innovation. An important question has been raised …

Future principle: Act proactively, not just reactively

By: James Robertson Posted: February 9, 2010

Today’s intranets are very passive. They provide a remarkable volume of information, tools and resources, but they sit idly waiting for someone to look for it. This often means that …

Future scenario: driving the engine of change

By: James Robertson Posted: January 28, 2010

This is the second future scenario exploring the future of intranets (and beyond) in organisations. The first covered Sarah’s first days at work, and this looks at innovation, product management …

Future scenario: starting a new job

By: James Robertson Posted: December 8, 2009

Another year, another job. After 18 months in the last job, and a few months looking for work, Sarah is starting into her new role. The firm seems sounder than …

Future principle: provide universal access

By: James Robertson Posted: November 23, 2009

In 2015, staff will have universal access to information and functionality, delivered at the point of need, regardless of where they may be. This means going beyond the “intranet as …

I’m going to start talking about the future, and I need your help

By: James Robertson Posted: November 20, 2009

Our unwavering efforts over the last 7+ years have been focused on helping teams deliver better intranets. This has all been about “today”, and what we can do to make …