Insight is more important than numbers

By: James Robertson Posted: May 28, 2013

All great intranet solutions, and indeed most great business solutions, rely on gathering information from and about the intended audiences, consumers, stakeholders or other groups of interest. Many believe that …

Conducting intranet needs analysis

By: James Robertson Posted: September 5, 2005

Determining what an intranet is actually for involves gaining an in-depth understanding of staff (and organisational) needs and issues.