Go beyond woolly objectives for social intranets, to solve real business problems.

In this modern age, there is no reason to continue the 50 year-old practice of sending corporate newsletters.

There is very real cost of the reliance on email: the duplication of information management activities, which has a significant impact on productivity, consistency and accuracy.

Intranets must be more than just a dumping ground for ‘second-hand documents’ if they are to be successful. Instead, a radically different policy needs to be put in place.