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	<title>Step Two Designs &#187; content</title>
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	<description>Beyond The Idea</description>
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		<title>Helping intranet authors write quality content</title>
		<link>http://www.steptwo.com.au/papers/cmb_writingquality/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_writingquality/index.html#comments</comments>
		<pubDate>Thu, 29 Sep 2011 00:29:19 +0000</pubDate>
		<dc:creator>Rebecca Rodgers</dc:creator>
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		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[governance]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4599</guid>
		<description><![CDATA[There are a range of practical ways to help content authors produce better intranet pages.]]></description>
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		<slash:comments>10</slash:comments>
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		<title>Intranet Innovations 2010: key themes from this year&#8217;s awards</title>
		<link>http://www.steptwo.com.au/papers/kmc_iia2010/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_iia2010/index.html#comments</comments>
		<pubDate>Wed, 10 Nov 2010 02:10:57 +0000</pubDate>
		<dc:creator>Alex Manchester</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[intranet innovation awards]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3895</guid>
		<description><![CDATA[The 2010 Intranet Innovation Awards have shown that content is no longer king on intranets, and that social media has becomes standard.]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Creating effective intranet &#8220;shop windows&#8221;</title>
		<link>http://www.steptwo.com.au/papers/kmc_shopwindo/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_shopwindo/index.html#comments</comments>
		<pubDate>Mon, 25 Oct 2010 22:43:02 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[usability & information architecture]]></category>
		<category><![CDATA[blah blah]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[information architecture]]></category>
		<category><![CDATA[landing pages]]></category>
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		<category><![CDATA[shop windows]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3781</guid>
		<description><![CDATA[Intranets filled with 'blah blah' landing pages can make it impossible for staff to find what they need.]]></description>
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		<slash:comments>9</slash:comments>
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		<title>Structuring three types of content</title>
		<link>http://www.steptwo.com.au/papers/cmb_threecontent/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_threecontent/index.html#comments</comments>
		<pubDate>Tue, 30 Mar 2010 05:00:38 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[content management]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[information architecture]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3519</guid>
		<description><![CDATA[When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.]]></description>
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		<slash:comments>3</slash:comments>
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		<title>How to empower authors</title>
		<link>http://www.steptwo.com.au/papers/km_empowerauthors/index.html</link>
		<comments>http://www.steptwo.com.au/papers/km_empowerauthors/index.html#comments</comments>
		<pubDate>Thu, 17 Dec 2009 03:00:22 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[community of practice]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[mentoring]]></category>
		<category><![CDATA[publishing]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3335</guid>
		<description><![CDATA[Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.]]></description>
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		<slash:comments>5</slash:comments>
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		<title>What intranet content should be in PDF format?</title>
		<link>http://www.steptwo.com.au/papers/cmb_pdfintranet/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_pdfintranet/index.html#comments</comments>
		<pubDate>Tue, 30 Jun 2009 05:28:45 +0000</pubDate>
		<dc:creator>Alex Manchester</dc:creator>
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		<category><![CDATA[intranets]]></category>
		<category><![CDATA[content]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=2646</guid>
		<description><![CDATA[The different uses for PDFs and web-based content on intranets is a common source of confusion.]]></description>
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		<slash:comments>16</slash:comments>
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		<title>Five intranet publishing models</title>
		<link>http://www.steptwo.com.au/papers/kmc_publishing/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_publishing/index.html#comments</comments>
		<pubDate>Thu, 28 May 2009 04:45:41 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[content quality]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[publishing]]></category>

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		<description><![CDATA[There are five fundamental publishing models for an intranet, and each has strengths and weaknesses.]]></description>
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		<slash:comments>9</slash:comments>
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		<title>Don&#8217;t try to boil the content ocean</title>
		<link>http://www.steptwo.com.au/papers/cmb_boilocean-2/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_boilocean-2/index.html#comments</comments>
		<pubDate>Sun, 11 May 2008 08:18:43 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[content quality]]></category>
		<category><![CDATA[policies]]></category>
		<category><![CDATA[rot]]></category>
		<category><![CDATA[style guide]]></category>
		<category><![CDATA[workflow]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=63</guid>
		<description><![CDATA[Too many approaches to improving intranet content are destined for heroic failure.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>The &#8220;all together&#8221; rule for intranets</title>
		<link>http://www.steptwo.com.au/papers/kmc_alltogether/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_alltogether/index.html#comments</comments>
		<pubDate>Thu, 01 Dec 2005 05:36:05 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[design]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=583</guid>
		<description><![CDATA[Intranet content and tools should be aggregated, to help staff find required information, and to complete key tasks.]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Not all content needs to be of equal quality</title>
		<link>http://www.steptwo.com.au/papers/cmb_contentquality/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_contentquality/index.html#comments</comments>
		<pubDate>Sun, 04 Sep 2005 22:26:23 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[content management]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=122</guid>
		<description><![CDATA[Efforts should be targeted at improving the quality of key information, while applying lower standards to the majority of intranet content.]]></description>
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		<slash:comments>4</slash:comments>
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