Step Two Designs

What does organisational culture mean, and how can intranets help?

There are a number of pitfalls to avoid when creating a new social intranet, to ensure adoption and business value.

There are many enterprise social tools, which vary greatly in their capabilities, and it is important to choose carefully.

The digital workplace offers a compelling vision of the future, but the right foundations must be in place.

Staff must have a single coherent online identity for the digital workplace to succeed.

The 2011 Intranet Innovation Awards shine a light on the current and future direction of intranets globally.

Social intranets aren’t a technology, they’re a philosophy and a new way of looking at how intranets work.

Allowing commenting on intranet news is an invaluable stepping stone towards a more social intranet.

Microblogging tools, including Yammer, provide opportunities to spark two-way conversation and collaboration across organisations.

Intranet teams should spent time to understand new technologies, so they can advise the rest of the organisation.

Game theory provides a new way of looking at employee engagement and action on intranets.

Learn more about the intranet innovations that will help every intranet team to deliver a better site in 2010.

The home page of the intranet should provide a one-click gateway to collaboration tools.

A central team needs to ask many questions to understand business unit and team collaboration needs.

There are many perceived and actual risks relating to enterprise collaboration, and there are many ways of mitigating them.

There are many practical ways of applying the principles and tools of social media within organisations.

There are three options for moderating online discussions: self-regulation, light moderation and full moderation.

Getting the fundamentals of good communication right is a prerequisite for collaboration initiatives.

A wiki for new starters and a discussion forum enhance collaboration at EUMETSAT.

A range of tools and techniques can be used to help remote teams work well together, despite the distances involved.

While collaboration tools are spreading rapidly, what has often been overlooked is the frequent need to include external collaborators.

A case study of building collaboration within WWF, by bringing together people who are already working together.

Wikis can be used as both collaboration tools and as an intranet, and these are two very different situations.

Establishing team spaces for projects can be one of the most productive uses of collaboration tools, but they must be closed when the projects end.

This article explores the human face of collaboration, touching upon a range of enterprise issues and considerations.

This briefing outlines some practical steps that all organisations should take to help business areas and staff make the best of collaboration tools.

In the short-term, a ‘gardening’ approach to collaboration must be taken, encouraging good uses and cleaning up dead sites.

There is no one-size-fits-all collaboration solution and a portfolio of technologies should be put in place.

Collaboration tools are vital, but left unmanaged, their spread can be anti knowledge sharing.

This article explores the use of online chat in business and describes a case study of the use of instant messaging within a national enquiry centre for a government department that fields calls from the public across Australia.

To be truly effective, intranets need to address three fundamental purposes: content, communication and activity.

This article introduces two critical success factors for intranet discussion forums: a clear purpose, and a common community.