Learn more about the intranet innovations that will help every intranet team to deliver a better site in 2010.
Articles tagged: collaboration
CMb 2009–15
Using the intranet to access collaboration tools
The home page of the intranet should provide a one-click gateway to collaboration tools.
CMb 2009–14
Collaboration: questions to ask
A central team needs to ask many questions to understand business unit and team collaboration needs.
CMb 2009–13
Mitigating enterprise collaboration risks
There are many perceived and actual risks relating to enterprise collaboration, and there are many ways of mitigating them.
CMb 2009–12
Cutting through the hype of social media
There are many practical ways of applying the principles and tools of social media within organisations.
APRIL 2009
Moderating internal discussion forums, blogs and other social media
There are three options for moderating online discussions: self-regulation, light moderation and full moderation.
CMb 2009–03
No collaboration without communications
Getting the fundamentals of good communication right is a prerequisite for collaboration initiatives.
MARCH 2009
Integrating social tools with the EUMETSAT intranet
A wiki for new starters and a discussion forum enhance collaboration at EUMETSAT.
CMb 2009–02
Tools for remote teams to keep in touch
A range of tools and techniques can be used to help remote teams work well together, despite the distances involved.
CMb 2008-17
Don’t forget external collaborators
While collaboration tools are spreading rapidly, what has often been overlooked is the frequent need to include external collaborators.
August 2008
Collaboration: leading by example
A case study of building collaboration within WWF, by bringing together people who are already working together.
CMb 2008–12
Two uses for wikis
Wikis can be used as both collaboration tools and as an intranet, and these are two very different situations.
CMb 2008–11
Close team spaces when projects end
Establishing team spaces for projects can be one of the most productive uses of collaboration tools, but they must be closed when the projects end.
Collaboration is about people
This article explores the human face of collaboration, touching upon a range of enterprise issues and considerations.
CMb 2007-20
Successful collaboration requires support
This briefing outlines some practical steps that all organisations should take to help business areas and staff make the best of collaboration tools.
CMb 2007-21
Start by ‘gardening’ collaboration
In the short-term, a ‘gardening’ approach to collaboration must be taken, encouraging good uses and cleaning up dead sites.
CMb 2007-19
Establish a portfolio of collaboration tools
There is no one-size-fits-all collaboration solution and a portfolio of technologies should be put in place.
CMb 2007-17
Collaboration tools are anti knowledge sharing?
Collaboration tools are vital, but left unmanaged, their spread can be anti knowledge sharing.
JULY 2007
Chatting bolsters business
This article explores the use of online chat in business and describes a case study of the use of instant messaging within a national enquiry centre for a government department that fields calls from the public across Australia.
CMb 2007-06
Three fundamental purposes of an intranet
To be truly effective, intranets need to address three fundamental purposes: content, communication and activity.
JUNE 2006
When intranet discussion forums work
This article introduces two critical success factors for intranet discussion forums: a clear purpose, and a common community.