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	<title>Step Two Designs &#187; authoring</title>
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	<description>Beyond The Idea</description>
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		<title>Helping intranet authors write quality content</title>
		<link>http://www.steptwo.com.au/papers/cmb_writingquality/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_writingquality/index.html#comments</comments>
		<pubDate>Thu, 29 Sep 2011 00:29:19 +0000</pubDate>
		<dc:creator>Rebecca Rodgers</dc:creator>
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		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[governance]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4599</guid>
		<description><![CDATA[There are a range of practical ways to help content authors produce better intranet pages.]]></description>
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		<slash:comments>10</slash:comments>
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		<title>Educating authors using a drop in centre</title>
		<link>http://www.steptwo.com.au/papers/cmb_dropin/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_dropin/index.html#comments</comments>
		<pubDate>Thu, 30 Jun 2011 04:27:24 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[authors]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4469</guid>
		<description><![CDATA[Provide a place for authors to seek help and training when they need it, whenever they need it.]]></description>
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		<title>Case study: Providing comprehensive support for a public sector intranet</title>
		<link>http://www.steptwo.com.au/papers/kmc_dnet/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_dnet/index.html#comments</comments>
		<pubDate>Mon, 16 May 2011 03:47:24 +0000</pubDate>
		<dc:creator>Alex Manchester</dc:creator>
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		<category><![CDATA[content management]]></category>
		<category><![CDATA[intranets]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=4436</guid>
		<description><![CDATA[Comprehensive training and support is a critical component of delivering, and sustaining, a great intranet.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>How to empower authors</title>
		<link>http://www.steptwo.com.au/papers/km_empowerauthors/index.html</link>
		<comments>http://www.steptwo.com.au/papers/km_empowerauthors/index.html#comments</comments>
		<pubDate>Thu, 17 Dec 2009 03:00:22 +0000</pubDate>
		<dc:creator>Catherine Grenfell</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[community of practice]]></category>
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		<category><![CDATA[mentoring]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3335</guid>
		<description><![CDATA[Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.]]></description>
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		<slash:comments>5</slash:comments>
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		<title>About the intranet, on the intranet</title>
		<link>http://www.steptwo.com.au/papers/cmb_aboutintranet/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_aboutintranet/index.html#comments</comments>
		<pubDate>Thu, 29 Oct 2009 05:19:53 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[publishing]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=3114</guid>
		<description><![CDATA[The intranet should have a section devoted to the intranet itself, communicating to stakeholders, authors and general staff.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Five intranet publishing models</title>
		<link>http://www.steptwo.com.au/papers/kmc_publishing/index.html</link>
		<comments>http://www.steptwo.com.au/papers/kmc_publishing/index.html#comments</comments>
		<pubDate>Thu, 28 May 2009 04:45:41 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[content quality]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[publishing]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=2594</guid>
		<description><![CDATA[There are five fundamental publishing models for an intranet, and each has strengths and weaknesses.]]></description>
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		<slash:comments>9</slash:comments>
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		<title>Two types of CMS users</title>
		<link>http://www.steptwo.com.au/papers/cmb_cmsusers/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_cmsusers/index.html#comments</comments>
		<pubDate>Wed, 17 Dec 2008 22:42:16 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[content management]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[content management system]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=1698</guid>
		<description><![CDATA[There are two types of CMS users: frequent 'power' users, and less-frequent 'business' users. The needs of both groups must be met.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>In-context vs back-end authoring</title>
		<link>http://www.steptwo.com.au/papers/cmb_incontext/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_incontext/index.html#comments</comments>
		<pubDate>Mon, 07 Apr 2008 04:50:20 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[content management]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[content management systems]]></category>
		<category><![CDATA[editing]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=106</guid>
		<description><![CDATA[There are two common ways of editing content in a CMS, and each has its strengths and weaknesses.]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Intranet authoring: a hobby?</title>
		<link>http://www.steptwo.com.au/papers/cmb_authoringhobby/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_authoringhobby/index.html#comments</comments>
		<pubDate>Wed, 01 Mar 2006 09:30:34 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[content management]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
		<category><![CDATA[hobby]]></category>

		<guid isPermaLink="false">http://www.steptwo.com.au/?p=52</guid>
		<description><![CDATA[Much is expected of intranet authors, in terms of the quality, accuracy and timliness of published material. Yet, many organisations treat intranet authoring as a hobby.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Not all content needs to be of equal quality</title>
		<link>http://www.steptwo.com.au/papers/cmb_contentquality/index.html</link>
		<comments>http://www.steptwo.com.au/papers/cmb_contentquality/index.html#comments</comments>
		<pubDate>Sun, 04 Sep 2005 22:26:23 +0000</pubDate>
		<dc:creator>James Robertson</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[content management]]></category>
		<category><![CDATA[intranets]]></category>
		<category><![CDATA[authoring]]></category>
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		<guid isPermaLink="false">http://www.steptwo.com.au/?p=122</guid>
		<description><![CDATA[Efforts should be targeted at improving the quality of key information, while applying lower standards to the majority of intranet content.]]></description>
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		<slash:comments>4</slash:comments>
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