Archives for authoring

Designing intranet role pages

By: Catherine Grenfell Posted: November 27, 2013

Intranets serve many different audiences, and role-specific pages can help to meet these diverse needs.

Signposting within documents

By: Steve Byrne Posted: November 27, 2013

Finding the right document is only half the task: is the document structured in a useful way?

What’s the ideal size of an intranet team?

By: Catherine Grenfell Posted: May 28, 2013

Delivering an effective intranet requires a sufficiently large team, and support from the business

Content migration: start as you plan to continue

By: James Robertson Posted: April 26, 2013

With the deployment of a new technology platform for the intranet comes the daunting task of migrating content from the old site. Hopefully there’s been a content cleanup, and a …

A model for author training

By: James Robertson Posted: December 13, 2012

As budgets get tighter, organisations are looking for more efficient ways to train their staff. Intranets teams and authors are no exception. While many will jump to the online training …

Accessibility for intranets

By: James Robertson Posted: December 13, 2012

In an ideal world, every staff member would be able to access the intranet regardless of role, location or disability. In reality, many staff do not have access to the …

Accessibility for intranets

By: Catherine Grenfell Posted: December 13, 2012

This article outlines three tiers of activities that can make an intranet accessible for those with disabilities.

Improving intranet content

By: James Robertson Posted: August 22, 2012

As one of the five key purposes of an intranet, content is too often left out of the equation when redesigning or improving the intranet. To be of any real …

A checklist for quality content

By: James Robertson Posted: August 22, 2012

Quality content is key to the success of any intranet, making it both useful and usable. To achieve this, intranet teams must ensure intranet authors have the right tools, training …

Helping intranet authors write quality content

By: James Robertson Posted: September 29, 2011

p>One of the keys to a successful intranet is high quality, well written content, making it both useful and usable. Writing for the online medium is different from writing for …