Articles tagged: authoring

DECEMBER 2012

Accessibility for intranets

This article outlines three tiers of activities that can make an intranet accessible for those with disabilities.

CMb 2012-11

A model for author training

Training for intranet authors is best as a mix of online and face-to-face, and this article shows how.

CMb 2012-09

Use your CMS to improve intranet content

While a CMS cannot magically keep content up-to-date, effective use of technology options can help greatly.

AUGUST 2012

Improving intranet content

A range of strategies can be taken to ensure that intranet content is up-to-date and well-written.

CMb 2012-07

A checklist for quality content

Authors need clear advice and guidelines to help them write great intranet content.

FEBRUARY 2012

An outline for intranet author training

Intranet authors need to be provided with comprehensive training if they’re to write great content.

CMb 2011–15

Helping intranet authors write quality content

There are a range of practical ways to help content authors produce better intranet pages.

CMb 2011–09

Educating authors using a drop in centre

Provide a place for authors to seek help and training when they need it, whenever they need it.

MAY 2011

Case study: Providing comprehensive support for a public sector intranet

Comprehensive training and support is a critical component of delivering, and sustaining, a great intranet.

DECEMBER 2009

How to empower authors

Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.

CMb 2009–17

About the intranet, on the intranet

The intranet should have a section devoted to the intranet itself, communicating to stakeholders, authors and general staff.

MAY 2009

Five intranet publishing models

There are five fundamental publishing models for an intranet, and each has strengths and weaknesses.

CMb 2008-20

Two types of CMS users

There are two types of CMS users: frequent ‘power’ users, and less-frequent ‘business’ users. The needs of both groups must be met.

CMb 2008-04

In-context vs back-end authoring

There are two common ways of editing content in a CMS, and each has its strengths and weaknesses.

CMb 2006-03

Intranet authoring: a hobby?

Much is expected of intranet authors, in terms of the quality, accuracy and timliness of published material. Yet, many organisations treat intranet authoring as a hobby.

CMb 2005-15

Not all content needs to be of equal quality

Efforts should be targeted at improving the quality of key information, while applying lower standards to the majority of intranet content.

CMb 2004-14

Establishing an intranet community of practice

A critical success factor for an effective and sustainable intranet is the establishment of an intranet ‘community of practice’.

NOVEMBER 2003

Choosing the right CMS authoring tools

There is no single best authoring environment provided by a content management system. Instead, the authoring tools must be matched to the job at hand to ensure they are easy and efficient to use.

JUNE 2002

How to revive a zombie CM system

Without care and attention, a CMS can slide into a state of living death. Such systems can be revived by implementing a number of practical (and non-technical) activities.

APRIL 2002

Centralised or decentralised authoring?

There is no ‘correct’ answer to this question. To get the best business outcomes, you must understand the strengths and weaknesses of both approaches.

MARCH 2002

Losing sight of the content in a CMS

Why spend millions on managing content that no-one understands or needs? This article provides tips for getting the best value out of your business content.