Intranet services
Our intranet services: at a glance
We work with organisations to review existing intranet sites and to identify staff and business needs. We can then develop an intranet roadmap and strategy, as well as supporting intranet teams throughout site redevelopments.
The only consulting firm in Australia to cover all aspects of intranet design and management, we work with your intranet team to provide the skills and knowledge needed to make the intranet a success.
We also provide an Intranet Mentoring Programme for a structured way to gain our assistance and knowledge. If you are located in Australia, you should also join the Intranet Leadership Forum.
(Our intranet services are strictly vendor-neutral, and we don’t write code or implement technologies.)
Step Two Designs is Australia’s leading vendor-neutral consultancy on intranets, demonstrated by the many articles we have published, and the clients we have worked with.
We assisted many organisations to redevelop their corporate intranet. Via this work, and our role in establishing the Intranet Peers in Government community of practice, we have seen many approaches to intranets in a diverse range of organisations.
Our holistic approach encompasses the people, process and technology issues that confront the creation of an effective intranet.
We are different from other consultancies, in that we don’t focus on a single aspect (such as usability) of intranets. Instead, we consider the intranet to be a valuable business tool, and approach it accordingly.
Our services
We can offer complete coverage of intranet issues and approaches, including:
- reviewing existing intranet sites to identify strengths and weaknesses
- conducting “needs analysis” activities to uncover staff and business needs
- developing an effective and realistic intranet strategy and roadmap
- mentoring to support your intranet team
- redesigning the intranet through the application of best-practice usability and information architecture techniques
- assisting in change management and internal communications activities
The development (or redesign) of an intranet cannot be outsourced. The skills and knowledge must be retained within the intranet team, to ensure they are able to make the ongoing improvements needed to adapt the intranet to the ever-changing business environment.
Our goal is to innovate intranet techniques and approaches, and to share this knowledge with intranet teams, to enable them to increase their skills and improve the effectiveness of their intranets.
Find out more
Contact us to explore how we can assist you in your current intranet activities.
