Get help with delivering a modern intranet

Connections from Shutterstock

While intranets are almost universal in organisations, most have grown organically over time. The result is a haphazard mix of great functionality, and dated elements.

What’s needed is a strategy that provides a direction and roadmap for delivering a modern intranet. We blend insights from staff and stakeholders with our unique intranet knowledge, to deliver insightful and practical findings.

Our intranet services are vendor agnostic, and informed by 20+ years of in-depth experience.

Essential intranets are an integral part of daily working practices, and they directly support the core business of the organisation.

(Read more in Essential intranets: inspiring sites that delivery value)

The challenge

The central role of intranets within organisations makes it hard to know where to go next:

  • the nature of intranets is changing radically, such as the rise of social and mobile
  • new technology platforms are introducing many new features
  • the entire organisation is a stakeholder for the intranet
  • competing opinions and priorities make it hard to develop a coherent plan
  • not being able to see what other organisations are doing, makes it hard to find best practices

Services-intranet-Help

How we can help

We can help with every aspect of intranets:

  • Conducting user research (needs analysis) to identify opportunities and challenges, going beyond just “asking staff what they want”.
  • Engaging with stakeholders to ensure alignment of business needs with intranet plans.
  • Developing an intranet strategy and roadmap, providing a concrete plan to deliver a modern intranet.
  • Establishing a business case for a new intranet platform and solution.
  • Determining a new design and navigation, through the use of best-practice user experience (UX) techniques.
  • Creating strategies and designs for mobile intranets, meeting the needs of field and frontline staff.
  • Integrating social and collaboration into intranet strategies, plans and designs (read more about our social expertise).
  • Establishing effective intranet governance, that engages the entire organisation and ensures the intranet will be sustainable for the long term.
  • Help to select a new technology platform for the intranet (read more about our technology expertise).

Case study: Creating a new staff intranet at University of Sydney

CaseStudy-SydneyUni

The project to deliver Sydney University’s first staff intranet was a daunting one, potentially requiring huge amounts of content to be reworked, restructured and migrated. The key to success was a targeted project plan, a disciplined approach, and excellent stakeholder engagement. Read more »

A few of our clients

What our clients say

Get in contact

  • This field is for validation purposes and should be left unchanged.