One-day in-house workshop
This one day in-house workshop will introduce your team to usability testing, a technique that allows them to improve your systems and
sites by regularly testing them with the people who will actually be using them.
Your team will learn quick and inexpensive techniques, as well as some fundamental principles that will allow them to check that the target
audience will be able to successfully use your system.
While the workshop will focus on websites and intranets, the techniques learnt are equally useful for developing applications, or even
physical devices.
During the workshop, your team will learn:
- how to conduct practical usability testing sessions
- what type of testing is most suitable for your project
- what parts of the system or site you should focus on testing
- how many participants to involve, who to involve and how to recruit them
- how to write scenarios that participants understand and are motivated to do
- how to identify key usability issues
- how to resolve the usability problems that are identified during the testing
- how to include usability testing in your projects
At the end of the day your team will be ready to run a usability evaluation as part of your projects.
Your team will also have a clear understanding of the role that usability testing should play in the broader field of user-centred design.
Hands-on experience
The workshop is interactive, practical and hands-on. Your team will be working in groups to prepare, then run a
usability evaluation for an existing site or application.
The workshop is facilitated by an experienced usability professional, and our goal is to make sure that you
have sufficient experience to conduct straight forward usability tests the moment your finished.
Who should attend
Anyone involved in the design of interactive products would benefit from this workshop, including:
- website designers
- intranet managers
- business analysts
- user interface designers
- technical writers
- anyone who wants to learn how to check that a product supports user goals
This workshop is an introductory workshop, not suited to experienced usability professionals.
Supporting materials
All workshop participants will receive a participant pack containing:
- material covered during the workshop
- checklists, scripts and proformas
- additional resources and references
What others have said
"I thought the workshop was great. I didn't know what to expect, being quite new to the web area. The structure was great, I
found all the workshop to be useful."
"The practical implementation worked well to pin down the ideas and information."
"Well set out - good break up of theory and practical, which helped."
"Donna was a great presenter with lots of useful examples. Easy to understand and very passionate about the subject."
"Content fantastic - very useful"
"Thumbs up. I found the workshop very relevant and worthwhile."
[Read more comments]
About the presenter
![[Patrick Kennedy]](/about/staff/images/patrick.jpg) |
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Patrick Kennedy is a member of the Step Two Designs consulting team, bringing
over 10 years experience in the software and web development industries he has accumulated a wealth of experience across a wide
variety of clients and projects. He now specialises in user-centred design and information architecture.
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Download the in-house workshop brochure for details on having this event run in your workplace.
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