In-house workshops
Step Two Designs can provide in-house workshops on a range of topics. These are based on our highly-successful public workshops, and they offer a cost-effective and targeted way of building internal skills and knowledge.
We keynote conferences and run workshops throughout Australia and New Zealand, as well as in S-E Asia, Europe and the US. These sessions have been attended by hundreds of organisations. Organising an in-house workshop gives you all the benefits of these successful events, while targeting your specific needs.
Standard workshops
We offer a range of standard workshops, and would be happy to tailor specific sessions to fit your needs:
Intranet design + redesign
Provides a hands-on opportunity to learn key design skills and techniques, to deliver an intranet that works well for staff. Includes many screenshots and examples.
Topics covered:
- Why staff use the intranet
- Intranet design + redesign methodology
- Principles for designing an intranet that works
- Key usability, information architecture (IA) and user-centred design techniques
- What should go on the home page
- Screenshots and examples
Delivering an innovative intranet
An in-house version of James Robertson’s public workshop run across the globe, giving access to the latest intranet thinking and methodologies.
Topics covered:
- The evolving role of intranets, and where they should be positioned within organisations
- Practical ‘needs analysis’ techniques for identifying staff requirements
- 6×2 methodology, giving a practical approach for planning the growth of intranets within constraints
- Examples of innovative and successful intranets
Intranet alignment workshop
A strongly facilitated one-day session to bring together stakeholders, and to create a common vision and direction for the intranet.
Topics covered:
- Current state of the intranet
- Major staff groups and staff needs
- Intranet goals and vision
- Potential intranet improvements
- Roles and responsibilities
- Next steps to build a better intranet
Delivering great intranet content
Provides an opportunity for the central team to work with decentralised authors to identify strategies for managing intranet content.
Topics covered:
- The purpose and role of intranets
- Why staff visit the intranet, and what this means about intranet content
- Content authoring and management models, including centralised vs decentralised
- Strategies for supporting authors and delivering better content
- Building relationships within the authoring community
Establishing successful collaboration
Strategies and models for successfully deploying collaboration tools, such as wikis, blogs, team spaces, instant messaging and more.
Topics covered:
- Two critical success factors for creating collaboration spaces that are actually used
- Model for where collaboration fits, positioned beside corporate information solutions such as the intranet
- Adoption strategies for gaining the greatest value from collaboration, while mitigating common risks
- Supporting the people side of collaboration
Selecting the right CMS
Drawing on dozens of real-world selection projects, this workshop provides a best-practice methodology for obtaining the right CMS.
Topics covered:
- How content management systems (CMS) work
- The state of the CMS marketplace
- Overall selection methodology that streamlines the process while mitigating common risks
- ‘Narrative’ method for documenting needs that allows all requirements to be captured in 20 pages or less
- All your questions answered about CMS issues and challenges
Improving intranet search
Search can be the greatest cause of frustration for users. Find out how to design, tune and manage search to deliver joy, not pain.
Topics covered:
- Fundamental principles of an effective search solution
- Understanding the needs of general and specialist search users
- Designing the search and results pages to help users find what they want
- Behind-the-scenes tuning of search engine settings
- Powerful search enhancements, including usage reports, synonyms and ‘best bets’
Practical details
All our workshops involve a mix of presentations, facilitated discussions and structured activities. This is tailored according to the size of the groups and the objectives of the workshop.
Our workshops are built on real-world experience, not theory. We target your immediate needs and issues, making sure that you get what you need to be successful.
Beyond our standard workshops, we can easily tailor a day to meet your specific needs, drawing on existing elements or constructing new materials and activities.
All our facilitators hold a Certificate IV in Assessment and Workplace Training, the nationally-recognised core qualification for training within Australia.
Additional details:
- Workshop numbers are limited to 25 participants.
- We will provide the workshop materials in electronic form, which you are welcome to print for participants.
- We will be relying on you to organise facilities for the day, including the room, and meals.
- We will need a whiteboard, flip-chart and data projector.
Workshop costs
| Australia | AU$3,500 + GST |
| New Zealand | AU$3,500 |
| S-E Asia | AU$3,500 |
| Europe | €2,500 |
| North America | US$3,000 |
Travel and accommodation expenses are charged in addition. Any time required to tailor the workshop will also be charged at standard consulting rates.
Contact us
Get in touch if you would like more information on our in-house workshops. We would be happy to discuss your needs, and to tailor one of our workshops to fit your specific requirements.