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	Complete Intranet Management Exploring the Intranet Hive 9 May 2008 Crowne Plaza, Melbourne It is never easy juggling the many tasks involved in maintaining and growing intranets. This workshop introduces a new model for managing intranets: the Intranet Hive. Dividing intranet tasks into six segments, this model has been developed by Step Two Designs to help intranet teams assess how they are going, and to identify missing activities. Cairo Walker will facilitate an exploration of this new model, as well providing practical insight into many aspects of intranet management. Workshop brochure & registration form (400k PDF)   Innovative IM Planning (Sydney) IA Essentials (Sydney) Complete Intranet Management (Melbourne) Intranet Planning Day (Canberra) IA Essentials (Brisbane) Managing an intranet is hard, and it is easy to miss even key aspects of ongoing site management. This workshop shares a new model of intranet management: the Intranet Hive. Developed by Step Two Designs to support the on-going management of intranets, the Intranet Hive covers six key areas: intranet strategy design content change & communications technology intranet team The Intranet Hive provides a self-assessment and supporting 'how-tos' for intranet teams, allowing them to manage with confidence. There are 36 core activities that span the work that intranet teams grapple with on a daily basis, including: refining intranet governance reviewing user-centered design techniques formalising intranet authoring ensuring visibility to senior managers improving intranet tools building and maintaining a customer service ethic The Intranet Hive pulls together more than 60 years worth of collective experience from global and local leaders in the intranet, content management, search and usability fields. This one day workshop provides intranet teams with an opportunity to focus exclusively on the management of the intranet. Topics covered during the day: the Intranet Hive methodology encompassing intranet strategy, design, content, change and communications, technology and intranet team practical techniques for self-assessment and on-going management model of intranet evolution to escape the 'tyrannical redesign loop' leading successful intranets and gaining management support working effectively between technical and business teams Who is this workshop for? This workshop is designed for intranet teams, whether novice or experienced. Recognising that it is never easy to 'keep all the balls in the air', the Intranet Hive simplifies ongoing intranet management and planning. This workshop is particularly suited to teams looking to assess their current management practices, and to 'benchmark' themselves against a comprehensive checklist of intranet tasks. This workshop also provide an opportunity for teams to discuss key intranet topics, and to uncover new approaches. Introducing the Intranet Hive The Intranet Hive and the accompanying heuristics are unique to Step Two Designs, and are designed to give intranet teams a new way of managing and growing their sites. The methodology recognises that there are many facets to running an intranet and it defines 36 core activities across six segments: intranet strategy design content change & communications technology intranet team The process starts with identifying current strengths and weaknesses and selecting activities to maximise the effectiveness of the intranet (and the intranet team). Using a simple scoring method, teams working through the heuristics arrive at a overall evaluation of their current intranet activities. Gaps within individual areas are also identified. This workshop provides an opportunity to understand the specifics behind each of the areas. Participants will then be ready to confidently make use of the model when they get back to their organisations. The Intranet Hive then provides intranet teams with an ongoing way of tracking intranet activities, ensuring that no areas are being missed. Limited resources are therefore targeted to the areas that matter the most. About the Leadership Series We have been working for many years on building up a huge body of knowledge in our chosen fields, including a wide range of innovative models and approaches. The Leadership Series of workshops are designed to share this depth of experience, with the goal of building up team expertise and knowledge within organisations. These workshops draw upon many case studies and examples to provide real-world solutions to the most difficult challenges. These workshops are different to those run by generic training or conference companies. Workshops are run by the actual thought-leaders, responsible for developing new ideas and insights. Our whole team also hold nationally accredited training qualifications. These workshops are not about us talking at the front of the room and 'death by Powerpoint'. Hands-on activities are used to explore key techniques and issues. Time is also allocated to explore specific questions and issues raised by participants. The Leadership Series of workshops are constantly evolving to reflect the latest thinking in the field. We are confident that you will find many new ideas that can be put into practice in your organisation. About the presenter Cairo Walker is a senior consultant at Step Two, and has worked with many organisations in both the public and private sectors, in a consulting and mentoring roles. Cairo's expertise has seen her deliver keynote speeches and workshops across Asia-Pacific and consult to global organizations such as Dyno Nobel (USA, Canada, Australia), Caltex, McKesson (USA, Asia-Pacific), Fonterra (global in over 50 countries) and many others. In addition to these global companies Cairo has an impressive local track record designing successful enterprise-wide initiatives and mentoring companies through implementation within Australia. As a former hands-on intranet manager, Cairo is keenly aware of the challenges involved in running an intranet. It is this in-depth understanding that led to the creation of the Intranet Hive, and this workshop. Event details Name:    Complete Intranet Management Date:    9 May 2008 Venue:    Crowne Plaza, Melbourne Times:    9.00am to 5.00pm Price:    $895 incl. GST (postmarked one month before event) $975 incl. GST (full price) 25% discount for the 3rd (and subsequent) registrations from the same organisation 25% discount for members of the Intranet Leadership Forum 10% discount for nominated associate of Intranet Leadership Forum members 10% discount for members of IIM, UPA, WIPA or IA Institute Details:    Seminar brochure & registration form (400k PDF)

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