Award-winning case study: Telstra

$39.00

This 8-page case study shares how Telstra took a completely new approach to the traditional HR landing pages, to slash the number of calls to the internal service desk

Description

Australian telecommunications firm Telstra has developed a new HR dashboard which is accessible via the intranet. It is designed to encourage self-service and reduce calls to the HR call centre, as well as increase awareness of lesser-known initiatives.

The dashboard incorporates information from a number of different systems. Employees can view pay and benefits data, annual leave, recognition, other HR content and even relevant social feeds. They can also perform transactions from the dashboard.

This 8-page case study is packed with real-world screenshots and insights that will inspire your leadership team, and help you deliver a successful project.

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We believe in allowing our customers to make the most of our reports, which is why we provide a generous “site license” by default. See below for all the details:

Appropriate use

  • You are welcome to make use of the ideas contained within the report to support the management and enhancement of your intranet.
  • Copies of the report may be made, as long as they remain within your business unit.

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  • The screenshots and other source material remain the property of the organisations that provided them, with a license granted to us for use in Step Two Designs materials and presentations.
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  • This agreement is governed by New South Wales and Australian law.