Award-winning case study: Swisscom

$39.00

This 15-page case study shares how a Swiss telecommunications firm has evolved their intranet over time into a rich and mature business platform.

Key highlights from the case study:

  • A high-performing intranet which has continued to evolve over a long period of time.
  • Mature governance, budgeting and planning provide an example for others to follow.
  • Rich homepages which split the traditional homepage into two: one for news, the other for a highly personalised task view.
  • The “Ask the Brain” social Q&A feature has had considerable impact.
  • A clear example of how an intranet can mature into a true digital workplace.

Description

Telecommunications company Swisscom has released the fourth major iteration of its employee portal, an environment which has evolved and grown since 2009. The platform has matured through continuous improvement delivered by a stable vision, governance, quarterly releases and four major upgrades.

The latest version includes a sleek design, a new compact navigation, integrated collaboration, mobile optimisation, a social Q&A platform, a personalised dashboard for employees and more. It enjoys high levels of adoption, a wide breadth of capabilities and an elegant design.

This 15-page case study is packed with real-world screenshots and insights that will inspire your leadership team, and help you deliver a successful project.

The homepage of Swisscom’s new intranet. Screenshot appears courtesy of Swisscom.

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We believe in allowing our customers to make the most of our reports, which is why we provide a generous “site license” by default. See below for all the details:

Appropriate use

  • You are welcome to make use of the ideas contained within the report to support the management and enhancement of your intranet.
  • Copies of the report may be made, as long as they remain within your business unit.

Intellectual property

  • The screenshots and other source material remain the property of the organisations that provided them, with a license granted to us for use in Step Two Designs materials and presentations.
  • We reserve all other intellectual property rights in the report, including copyright and moral rights.
  • We promise that the use of the report according to the terms of this agreement will not result in the infringement of the rights of any third parties.

Inappropriate use

  • You may not sell, licence or otherwise provide any part of the report to another party.
  • You may not use the report when preparing material for any third party. This includes any contracting or consulting arrangement.
  • If you breach the terms of this agreement, we will sue you for damages, and to prevent the breach.

Jurisdiction

  • This agreement is governed by New South Wales and Australian law.