[Staff Directories]
[Edge] Home > Staff Directories > Table of Contents Contact | About | Search [Edge]

Table of contents

  • Staff directories in practice
    Provides a visual summary of the results of a public survey conducted into the adoption and usage of staff directories in both public and private sector organisations.

  • Benefits of a staff directory
    Identifies eight main business benefits to be gained from implementing a staff directory, and uses quotes from the survey participants to highlight each point. A worked example is also given that shows how to quantify the benefits of a staff directory (ROI).

  • Core staff directory fields
    Identifies eleven key fields that should make up the core of an effective staff directory, including name, job role, location and special roles. Guidelines are provided for each field, along with screenshots from real systems to illustrate key points.

  • Additional staff directory fields
    Expands on the core fields to explore a wide range of additional fields that can be used to increase the value and usage of the staff directory. In all, eighteen extra fields are documented including language, skills and expertise, resume and blogs. Guidelines, tips and screenshots are provided.

  • Designing the staff directory
    Looks at each of the major pages that make up a typical staff directory, and provides design guidelines and suggestions for each. This includes quick search, advanced search, staff profile and editing interface.

  • Maintaining the staff directory
    Discusses the main methods of keeping a staff directory up to date (including centralised and decentralised approaches), and discusses the issues with each. Also looks at how to initially roll out the staff directory, how to promote it, and what to do when staff members leave.

  • Implementing the staff directory
    Focuses on the technical aspects of the system, and explores the major options for implementing a new staff directory, such as building a system in-house versus purchasing a third-party solution. Also discusses integration challenges and the role of LDAP.

  • Guidelines and suggestions
    This section draws upon the experiences gained in dozens of organisations to identify "best practice" guidelines and suggestions. These cover everything from usability testing to integration with IP telephony.

  • Full survey results
    Provides a full break-down of the results of a public survey of staff directory adoption and usage.

For questions or comments please contact the Webmaster. Last updated 07 March 2005. © Copyright 2005, Step Two Designs Pty Ltd, ABN 99 081 019 623. All rights reserved.
Intranet Peers and Intranet Roadmap are trademarks of Step Two Designs.