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Staff Directories

The Staff Directories report helps intranet teams design and implement an effective online staff directory

If you are implementing a new online staff directory as part of your intranet, this report will be invaluable. If you are enhancing an existing directory, the best practice guidelines and suggestions will provide many ideas on the next steps to take.

91 pages (PDF), purchase online (US$249)

Also known as phone directories, phone lists and corporate whitepages, “staff directories” are almost always the most-used feature of corporate intranets. More than any other tool, they are used every day throughout the organisation, and as such, can deliver considerable cost savings and productivity gains.

Staff directories can be much more than just a list of names and phone numbers. They can capture organisational structure, locations, photos, skills and expertise, projects, blogs and much more.

Like any tool, however, staff directories must be carefully designed to be effective and usable. This “better practice” report is designed to capture the experience gained across dozens of organisations to give you clear and practical ideas on how to design, implement and maintain your staff directory.

In this report you will find:

  • detailed exploration of staff directory fields and features (both common and advanced)
  • design guidelines for all staff directory pages (including search screens, profile pages, organisational charts, and more)
  • in-depth discussion on how to keep your staff directory up-to-date
  • outline of practical approaches to developing your staff directory
  • full results of a public survey into staff directory usage
  • tips and suggestions relating to all aspects of staff directories

This report is richly illustrated with dozens of screenshots that provide concrete examples of the features and approaches being discussed. At 91 pages, this is perhaps the most comprehensive report ever released on corporate staff directories.

Anyone looking to develop a new staff directory, or improve the one they have, would benefit from this report.

91 pages
Published in March 2005
Downloadable PDF file
ISBN 0-9580903-3-5
US$249.00
Sydney, Australia

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