Award-winning case study: Philips

$39.00

This 18-page case study shares how a global company has moved away from the traditional intranet structure, experimenting with a radical topic-based approach.

Key highlights from the case study:

  • Search and findability has been put at the centre of the intranet redesign.
  • The intranet is highly personalised, to deliver relevant content and news.
  • A tag-based model replaces traditional hierarchical navigation.
  • An agile methodology has been followed, starting with the launch of a ‘minimum viable product’ (MVP).
  • Change management, communication and training has been very well executed.

Description

Philips has integrated a number of different intranets into a single, brand new, topic- based and personalised intranet. Employees access content primarily through search. The team has implemented robust governance structures and content ownership. Content owners and editors have been trained on how to tag content with the right topics.

As well as range of features including responsive design and social network integration, the intranet has been launched as ‘minimum viable product’ (MVP) so that the team can keep on improving it informed by user feedback and other metrics.

This 18-page case study is packed with real-world screenshots and insights that will inspire your leadership team, and help you deliver a successful project.

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We believe in allowing our customers to make the most of our reports, which is why we provide a generous “site license” by default. See below for all the details:

Appropriate use

  • You are welcome to make use of the ideas contained within the report to support the management and enhancement of your intranet.
  • Copies of the report may be made, as long as they remain within your business unit.

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  • The screenshots and other source material remain the property of the organisations that provided them, with a license granted to us for use in Step Two Designs materials and presentations.
  • We reserve all other intellectual property rights in the report, including copyright and moral rights.
  • We promise that the use of the report according to the terms of this agreement will not result in the infringement of the rights of any third parties.

Inappropriate use

  • You may not sell, licence or otherwise provide any part of the report to another party.
  • You may not use the report when preparing material for any third party. This includes any contracting or consulting arrangement.
  • If you breach the terms of this agreement, we will sue you for damages, and to prevent the breach.

Jurisdiction

  • This agreement is governed by New South Wales and Australian law.