Online training: fundamentals of a successful intranet
James Robertson is a sought-after expert on intranets, and he has keynoted conferences and workshops across the globe. For the first time, there is a now a full online training course that gives you access to this latest thinking on intranet strategy and management.
Published as a joint initiative of CMS Watch and Step Two Designs, this five-hour course covers key topics for all intranet teams, and gives insight into a range of practical methodologies, models and techniques.
Step Two Designs has spent the last decade examining the practices of intranet teams, with the goal of uncovering and sharing what works (and what doesn’t). Having distilled this information onto a series of best-practice workshops, this online course provides access to this same insight for teams around the globe.
Based on best-practice methodologies, this course provides a clear picture of the current state of intranets and future directions. It will allow you to identify the factors involved in delivering a successful intranet, as well as providing a straightforward approach to identify potential improvements. This course is relevant for owners of existing intranets as well as those planning to create a new intranet.
Screenshots are provided throughout, giving examples of best practices and innovative solutions. Samples of the techniques also give a concrete idea of how to put them into practice. Links are also provided at the end of each module to additional resources to build team skills and experience.
How the course works
This online course has been produced in partnership with CMS Watch, the global leader on vendor-neutral technology advice relating to information management. Created by Step Two Designs, this intranet course is just one of the online courses offered by CMS Watch.
The course is divided into five modules, each one covering a key element of intranet strategy and planning. Accessed via an online e-learning system, participants are provided with online slides with supporting narration by James Robertson.
Participants can listen to all the material in order, return to previous slides, or skip ahead. This allows you to absorb the material at your own pace, and to spend more time on key sections that are relevant to your current situation. Links to further resources act as a pointer for further research.
Purchase of the course gives a full calendar year of access, allowing you to use the course as a reference to return to when needed. In this way, you can dip into the course to obtain key details or to refresh yourself on any material included.
What is covered
The course consists of 5 modules, for a total of 5 hours of educational material:
- Importance of the Intranet
- Business Value of the Intranet
- Delivering a Successful Intranet
- Assess and Brainstorm
- Consolidate and Deliver
Read the full course outline for more detail.
Who should take this course
- Intranet or web teams – to obtain best-practice insight into managing the intranet
- Communications teams members – to build intranet expertise and knowledge
- Project teams responsible for an intranet project – to prepare for the work ahead
- Enterprise and IT managers – to better understand and support intranet teams and projects
- Consultants – to improve the effectiveness of intranet-related services
What’s not covered
- intranet publishing technology
- advice on specific designs, layout, and navigation
More information
Sign up online
Online training: fundamentals of a successful intranet
Course consisting of five modules
Five hours in length, presented by James Robertson
Based on best-practice methodologies, this course provides a clear picture of the current state of intranets and future directions. Sharing key methodologies, models and techniques, this course is relevant for all intranet teams.
Sign up online (US$395 per student for all five modules)






