Table of contents

This 275 page book provides a step-by-step methodology for teams to deliver an intranet that works well for staff. Hands on techniques are supported by full-colour screenshots and samples throughout.

The book covers:

  1. Introduction
  2. Intranet design matters
  3. Common design mistakes
  4. Understand staff needs
  5. Define the intranet brand
  6. Determine your strategy, scope and support
  7. Intranet design methodology
  8. Conduct a content inventory
  9. Understand how staff think
  10. Develop a draft structure
  11. Test and refine the site structure
  12. Develop page designs
  13. Test and refine designs
  14. Design the intranet homepage
  15. Deliver and launch
  16. Accelerated design approaches
  17. Personalisation and targeting
  18. Design intranet functionality and applications
  19. Other practical considerations
  20. Further resources