Australian retailer Coles has launched a new intranet called ‘mycoles’ to meet the needs of 100,000 mainly frontline staff. The intranet is helping the company reach its objective to be Australia’s favourite retailer.
The site is available on mobile and desktop devices and features communications content, HR information and the ability to conduct basic HR transactions. An extensive launch campaign and features which focus on user needs have driven impressive levels of adoption, as well as cost savings.
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