Barclays Bank has introduced a mobile intranet environment for UK-based customer-facing staff in retail branches. MyZone is available as an app on employees’ personal devices. A clever authentication process ensures the environment is fully secure.
MyZone features a variety of features including news, a video channel, product information, payslips, demos of customer apps and an ideation tool. MyZone has been very well received by staff and contributed to higher employee engagement, increased knowledge- sharing and reduced costs.
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