Home > 6x2 Methodology for Intranets > Table of Contents

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	Table of contents PART A Core principles Principles behind the 6x2 methodology Common intranet problems and barriers Struggling to deliver big improvements Creating an upwards spiral Six months at a time A new metaphor Problem solving Tangible and visible Culture change vs deliverables Benefits of the 6x2 methodology Don't forget the intranet manager Gaining mentoring support PART B The 6x2 methodology Work guide for the 6x2 methodology Preliminary needs analysis The 6x2 methodology at a glance Step 1. Give the intranet a version number Step 2. Scope the first six months Step 3. Determine a new version number Step 4. Review the in-scope list Step 5. Create a detailed project plan Step 6. Sketch out the following six months Step 7. Create an executive briefing Step 8. Create an 'intranet concept Step 9. Implement the six-month plan Step 10. Review the project outcomes Continuing the process PART C The 6x2 methodology in detail Step 0. Preliminary needs analysis Don't ask staff what they need Avoid gathering a wish list Structured techniques Summary of needs analysis techniques Staff and stakeholder interviews Workplace observation Contextual inquiry Surveys Focus groups Planning the needs analysis Selecting staff Amount of research required Protecting confidentiality Using personas Strategic input Making use of the results Step 1. Give the intranet a version number Step 2. Scope the first six months Overview of the scoping process 2.1 Organise a scoping workshop 2.2 Identify criteria 2.3 Identify constraints 2.4 List content and functionality ideas 2.5 Evaluate ideas based on criteria and constraints 2.6 Compile agreed list of activities and enhancements Other notes on the scoping process Case study: new intranet in a small government agency Step 3. Determine a new version number Step 4. Review the in-scope list Explaining the approach taken Gaining further strategic input Revising the scope Finalising the list Case study: startup intranet project Step 5. Create a detailed project plan Step 6. Sketch out the following six months Step 7. Create an executive briefing Preparing for the presentation Executive presentation Document format Later six-month periods Step 8. Create an 'intranet concept' Intranet goals: too short Intranet strategy: too long Creating an intranet concept Choosing when to use the intranet concept Intranet concept (narrative format) Creating a regional intranet Intranet concept (brochure format) 'Elevator pitch' Step 9. Implement the six-month plan Identify concrete activities for each team member Avoid scope creep Hold regular meetings Keep contact with staff Communicate extensively Celebrate wins Work on relationships within the team Actively look for issues Agree on a change process Step 10. Review the project outcomes 'Lessons learnt' methodologies Continuing the process Use at multiple levels Where does strategy fit in? End-to-end case study Key criteria Key constraints Scoped activities Executing the plan A final word on delivering successful intranets

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