Most recent articles


Intranet Innovations 2014: key themes from this year’s awards

2014’s most innovative intranets are transforming HR and using design to deliver real business benefits.

CMb 2014-10

Search box design

The starting point for great intranet search is a well-designed search box.

CMb 2014-09

The mobile intranet: let’s get started

What enterprise functionality are you providing for your smartphone users?


Use the intranet to support leaders

Intranets can play a key role in supporting the work of senior leaders.


Designing a global intranet for an intergovernmental agency

A case study on creating a global intranet that supports democracy worldwide.

CMb 2014-08

Use the five purposes to guide intranet technology selection

Technology selection decisions need to be guided by the focus of the intranet being delivered.

CMB 2014-07

Tips for designing good online forms

Small design decisions have a big impact when creating online forms.

CMb 2014-06

Finding staff for intranet research

There are both formal and informal ways of finding staff for user research

JULY 2014

Five intranet enablers

Is your organisation positioned to deliver and sustain a great intranet?

JUNE 2014

Use the intranet to improve customer service

Customer service is make-or-break for many organisations, and intranets can help.