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	<title>Comments on: NRMA Case Study</title>
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	<description>Beyond The Idea</description>
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		<title>By: Machi &#187; Blog Archive &#187; KM Case &#8211; Newcastle Call Centre</title>
		<link>http://www.steptwo.com.au/papers/nrma/index.html/comment-page-1#comment-2885</link>
		<dc:creator>Machi &#187; Blog Archive &#187; KM Case &#8211; Newcastle Call Centre</dc:creator>
		<pubDate>Thu, 14 Oct 2010 06:53:57 +0000</pubDate>
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		<description>[...] In October 2000, Step Two Designs won the open tender to develop a Knowledge Management System (KMS) for the RTA. Despite competition from other KM vendors, we were able to demonstrate the value of the solution we developed for the NRMA (see the NRMA Case Study). [...]</description>
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