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	<title>Comments on: Escaping the organisation chart on your intranet</title>
	<atom:link href="http://www.steptwo.com.au/papers/kmc_orgchart/index.html/feed" rel="self" type="application/rss+xml" />
	<link>http://www.steptwo.com.au/papers/kmc_orgchart/index.html</link>
	<description>Beyond The Idea</description>
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		<title>By: Deane Barker</title>
		<link>http://www.steptwo.com.au/papers/kmc_orgchart/index.html/comment-page-1#comment-1276</link>
		<dc:creator>Deane Barker</dc:creator>
		<pubDate>Sun, 10 Jan 2010 15:58:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.steptwo.com.au/?p=627#comment-1276</guid>
		<description>One of the reasons I think most intranets fall in line with the org chart is because editing tasks are distributed among people who live inside the org chart for eight hours a day.  They identify with their department, and this is reflected when they&#039;re contributing content.

If I want Finance to contribute, they&#039;re often going to contribute information that people in Finance want to read.  Not because they don&#039;t care about anyone else, but because this topic is what they know about and what they can speak on with authority.  This being the case, they&#039;re going to want a section of the intranet where they can aggregate Finance-related content.

The editors allegiance (for lack of a better word) is to their department, as it&#039;s the most enduring social structure in an organization.  Most departments are physically congruent in a building, so they work with these people every day, and in almost every company I&#039;ve been at, there&#039;s an &quot;us&quot; and &quot;them&quot; mentality.

To get buy-in, you almost have to give them some place in the intranet to call their own.  You can draw that content out and repurpose it in other places, but contributors are going to want it to &quot;live&quot; in some place they identify with.</description>
		<content:encoded><![CDATA[<p>One of the reasons I think most intranets fall in line with the org chart is because editing tasks are distributed among people who live inside the org chart for eight hours a day.  They identify with their department, and this is reflected when they&#8217;re contributing content.</p>
<p>If I want Finance to contribute, they&#8217;re often going to contribute information that people in Finance want to read.  Not because they don&#8217;t care about anyone else, but because this topic is what they know about and what they can speak on with authority.  This being the case, they&#8217;re going to want a section of the intranet where they can aggregate Finance-related content.</p>
<p>The editors allegiance (for lack of a better word) is to their department, as it&#8217;s the most enduring social structure in an organization.  Most departments are physically congruent in a building, so they work with these people every day, and in almost every company I&#8217;ve been at, there&#8217;s an &#8220;us&#8221; and &#8220;them&#8221; mentality.</p>
<p>To get buy-in, you almost have to give them some place in the intranet to call their own.  You can draw that content out and repurpose it in other places, but contributors are going to want it to &#8220;live&#8221; in some place they identify with.</p>
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		<title>By: Aaron Hursman</title>
		<link>http://www.steptwo.com.au/papers/kmc_orgchart/index.html/comment-page-1#comment-773</link>
		<dc:creator>Aaron Hursman</dc:creator>
		<pubDate>Thu, 16 Apr 2009 18:48:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.steptwo.com.au/?p=627#comment-773</guid>
		<description>Donna, thanks for this timely post.  I was just researching how to actually make this (reorganizing content based on tasks vs. departments).  I referenced this article in my latest blog post here about Enabling User-Centered Navigation: http://aaron.hursman.com/2009/04/enabling-user-centered-navigation.html</description>
		<content:encoded><![CDATA[<p>Donna, thanks for this timely post.  I was just researching how to actually make this (reorganizing content based on tasks vs. departments).  I referenced this article in my latest blog post here about Enabling User-Centered Navigation: <a href="http://aaron.hursman.com/2009/04/enabling-user-centered-navigation.html" rel="nofollow">http://aaron.hursman.com/2009/04/enabling-user-centered-navigation.html</a></p>
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		<title>By: James Robertson</title>
		<link>http://www.steptwo.com.au/papers/kmc_orgchart/index.html/comment-page-1#comment-769</link>
		<dc:creator>James Robertson</dc:creator>
		<pubDate>Wed, 15 Apr 2009 00:44:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.steptwo.com.au/?p=627#comment-769</guid>
		<description>@Richard, thanks for spotting the change in URL, updated accordingly. :-)</description>
		<content:encoded><![CDATA[<p>@Richard, thanks for spotting the change in URL, updated accordingly. :-)</p>
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		<title>By: Richard</title>
		<link>http://www.steptwo.com.au/papers/kmc_orgchart/index.html/comment-page-1#comment-767</link>
		<dc:creator>Richard</dc:creator>
		<pubDate>Tue, 14 Apr 2009 13:54:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.steptwo.com.au/?p=627#comment-767</guid>
		<description>It looks like the card based sorting article is now here: http://www.boxesandarrows.com/view/card_based_classification_evaluation</description>
		<content:encoded><![CDATA[<p>It looks like the card based sorting article is now here: <a href="http://www.boxesandarrows.com/view/card_based_classification_evaluation" rel="nofollow">http://www.boxesandarrows.com/view/card_based_classification_evaluation</a></p>
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		<title>By: David Hamill</title>
		<link>http://www.steptwo.com.au/papers/kmc_orgchart/index.html/comment-page-1#comment-317</link>
		<dc:creator>David Hamill</dc:creator>
		<pubDate>Wed, 22 Oct 2008 10:07:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.steptwo.com.au/?p=627#comment-317</guid>
		<description>Good article. I&#039;ve worked on many intranet projects like this. The biggest challenge in a large organisations seems to be the internal politics. Management love to have their own intranet content and often want it before they have any idea what it will be used for. So it is often hard to take it away from them.</description>
		<content:encoded><![CDATA[<p>Good article. I&#8217;ve worked on many intranet projects like this. The biggest challenge in a large organisations seems to be the internal politics. Management love to have their own intranet content and often want it before they have any idea what it will be used for. So it is often hard to take it away from them.</p>
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