Comments on: Knowledge management for front-line staff http://www.steptwo.com.au/papers/kmc_frontline/index.html Beyond The Idea Thu, 09 Feb 2012 09:46:05 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: andrew umali http://www.steptwo.com.au/papers/kmc_frontline/index.html/comment-page-1#comment-3442 andrew umali Thu, 20 Oct 2011 10:45:09 +0000 http://www.steptwo.com.au/?p=422#comment-3442 this is very true, front line staffs must be well informed and equiped with acurate information so that they can give answers to any guestion they may be asked. Furthermore, they need also to be empowered so that they can freely make decision to any challege they may face this is very true, front line staffs must be well informed and equiped with acurate information so that they can give answers to any guestion they may be asked. Furthermore, they need also to be empowered so that they can freely make decision to any challege they may face

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