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  1. Martin allman

    Thank you this is an extremely useful article. We are currently planning a new model for our intranet here at he BBC, this has offered some very useful insights.

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Published July 2, 2004

James Robertson
James Robertson is the Managing Director of Step Two, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of the best-selling books Essential intranets, Designing intranets and What every intranet team should know. He has keynoted conferences around the globe. (Follow him on Twitter or find him on Google+)

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