Comments on: Two uses for wikis

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By: 5 radical approaches to Intranets « A Pretty Simple blog

5 radical approaches to Intranets « A Pretty Simple blog — Wed, 17 Nov 2010 12:58:43 +0000

[...] Going even further, why not make the entire Intranet a Wiki? You could always lock down areas that really shouldn’t be changed (legal info, for instance) but for everything else, let your staff build the Intranet that they want. This was actually a thought that senior managers in my own department had themselves, and I know that it’s been suggested many times before (thanks to @whitingx for the link to an article exploring the use of wikis for an intranet). [...]

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By: Alan J. Porter

Alan J. Porter — Mon, 23 Mar 2009 20:38:46 +0000

Great article. I would also add a third use of Wiki. - As an online delivery format that allows customer feedback and encourages user generated content. I recently wrote a white paper on Wiki Publishing, which you can find online here. For an example as Wiki as a delivery format check out docs.webworks.com

By: James Robertson

James Robertson — Sat, 14 Mar 2009 10:10:14 +0000

@Adam, agree completely. There is no magic solution that says “every staff member can now keep the intranet up to date!”.

In practice, we’re seeing organisations start to implement a mature mix of governance. Strong management of core central content, and then a lighter touch for more peripheral information. I’d love to see this type of approach explored in many more organisations…

By: Adam Rees

Adam Rees — Fri, 13 Mar 2009 00:57:08 +0000

Wiki as Intranet has it’s challenges.

There are benefits of direct user contribution -but there needs to be controls around content integrity through accountability (eg. defined business owners for chunks of information).

Maybe the role of a centralised team may change to suit to stronger IA governance – time will tell as we evolve.

Decision supporting content needs to be authorative and have integrity. ie. The impact of poor decisions by C’link staff can be significant.

By: James Robertson

James Robertson — Wed, 04 Mar 2009 08:09:08 +0000

Hi @Marissa, thanks for the positive feedback. For the record, we write in Australian English, which generally follows UK English conventions (rather than US spelling).

By: Marissa

Marissa — Tue, 03 Mar 2009 22:05:28 +0000

You spelled organizations wrong. Otherwise, great article.

By: e-Xperience Metrics » Post Topic » Why Wikis?

e-Xperience Metrics » Post Topic » Why Wikis? — Sun, 19 Oct 2008 21:43:30 +0000

[...] James. Two uses for wikis. August 28th, 2008. < http://www.steptwo.com.au/papers/cmb_twowikis/index.html> [...]

By: Laurie Lock Lee

Laurie Lock Lee — Fri, 29 Aug 2008 10:24:30 +0000

You may be interested in this research project I recently completed with James Matheson and Stewart Mader on how wikis help build community and highly valued new relationships using SNA:

http://www.optimice.com.au/documents/WikiMiningWikiNetworksWikinomics.pdf

uses the Wikipatterns.com site as the community