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Use our experience to chart a course through everything from intranets to information architecture. Whether by consulting, mentoring or training, we provide the vendor-neutral knowledge needed to make it work. We are the best at what we do, a unique consulting firm, both innovative and pragmatic. Enter the Intranet Innovation Awards Global awards that celebrate new ideas and approaches to the enhancement and delivery of intranets. (2008 awards now open for submissions, closing date 16 May 2008) Content management Getting the best business benefits out of your CMS solution. Intranets Planning, designing and developing corporate intranets. Intranet Leadership Forum A professional community for intranet teams. Intranet Mentoring Programme Builds the internal knowledge and skills needed to ensure your intranet is a success. Information architecture Structuring sites and improving navigation, for websites and intranets. Usability Ensuring that all interfaces, from Windows applications to web pages, can be easily used and understood. Knowledge management KM projects draw on a wide range of skills and technologies. Past clients A list of clients we have worked with in the past.

A list of CMS vendors with a presence in the Australian market, and links to sites listing CMS vendors across the globe.    News and opinion on all things KM & CM Using cultural probes for intranet user research April 2008 KM Column: In this article we talk with user experience consultant Gerry Gaffney, about his experience in using a new technique called cultural probes. In-context vs back-end authoring CM Briefing 2008-04: There are two common ways of editing content in a CMS, and each has its strengths and weaknesses. Clean up your LDAP or Active Directory CM Briefing 2008-03: Before personalisation can be implemented, underlying LDAP or Active Directory implementations need to be cleaned up. [More Papers] The design principles behind this site. Our name is a little different from most, and we have often been asked about its meaning. Read what clients say about our services and products.

Award winning entries for recognising new and innovative approaches to the design and delivery of intranets A unique and innovative approach to growing corporate intranets. Guidelines and approaches for improving every aspect of intranet search. Comprehensive set of guidelines and heuristics for conducting an intranet review. Free to download and use. Designing and implementing an effective online staff directory. A methodology that describes all the activities required to develop (or redevelop) an intranet. Version 2.0 contains 133 fully-developed requirements, ready to cut-and-paste into your CMS tender. Upcoming seminars & workshops: Innovative IM Planning (Sydney) IA Essentials (Sydney) Complete Intranet Management (Melbourne) Intranet Planning Day (Canberra) IA Essentials (Brisbane) Full workshop list (Sydney, Brisbane) In-house seminars International events (Denmark, UK, USA, Switzerland, New Zealand)

	For questions or comments please contact the Webmaster. Last updated 04 March 2008. © Copyright 2008, Step Two Designs Pty Ltd, ABN 99 081 019 623. All rights reserved. Intranet Peers and Intranet Roadmap are trademarks of Step Two Designs.