Categorised under: Usability & user-centered design
Thanks to Carl Myhill for directing my attention to Jakob Nielsen’s page on writing for the web. There’s some good stuff here, including some high level guidelines and more detailed documents.
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James Robertson is the Managing Director of Step Two Designs, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of What every intranet team should know and Designing intranets: creating sites that work. He has keynoted conferences around the globe. (Email James or follow him on Twitter: @s2d_jamesr)
