Who is choosing the new CMS?
Categorised under: Content management, James' articles
Having been involved in many content management system (CMS) selection projects, we’ve seen a number of common causes of delays arise.
Of these, the biggest stumbling block is a lack of structure around the selection project: who is doing what, when will it happen, and how are decisions going to be made?
There are three main groups involved in the CMS selection project:
- steering committee or senior sponsor
- stakeholder group
- evaluation team
Of these, the evaluation team is the most critical, and the membership of this group must be defined very tightly from the outset of the project. Failure to do this will slow the pace of the project, as well as generating uncertainty at the key points of decision-making.
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Tags: content management systems, evaluation, governance, selection
James Robertson is the Managing Director of 