What NOT to do with your intranet

Written by James Robertson, published August 25, 2008

Categorised under: Intranets

Patrick C. Walsh has written an post on what not to do with your intranet. To quote:

Don’t let it be a mouthpiece for the boss

Where this is allowed to happen it can be the kiss of death for any intranet. If users feel that every time they access the intranet that the information flow is one way only they will quickly ‘vote with their fingers’ and stop using it.

(Patrick has also posted a part 2, which makes some good observations on intranet usability.)

Tags: ,

One Comment:

  1. Have to agree with this. On the most successful sites, the information flow runs top-bottom (comms), bottom-top (feedback) and side-side (collaboration).