Usability, user experience, and learner experience

Written by James Robertson, published April 20, 2003

Categorised under: E-learning, Usability & user-centered design

Mark Notess writes about the application of usability to e-learning. To quote:

Boosters of on-line learning promote its lower costs, broader accessibility, and personalization potential. But much e-learning still has slow adoption and high dropout rates. Online learning leaves many students frustrated or unenthusiastic. The good news is that concepts and processes for addressing these shortfalls in learner experience can be found in the field of usability. In this paper, I outline ways in which the field of usability, properly understood, can help online learning fulfill its promise.