Usability myths need reality checks
Categorised under: Usability & user-centered design
Will Schroeder writes an article exposing a number of usability myths, including the one that 5-8 users is enough to uncover the majority of usability problems. To quote:
Not so very long ago, it was agreed that five to eight users was enough for a good usability test. Somehow, this idea achieved mythic status. We believed it. We preached it to everyone who would listen. It survived in areas where it had been disproved, and was introduced into new situations where it didn’t even apply.
Beyond this, he briefly touches on the users give up on slow pages and the three clicks myths. Excellent stuff.
[Thanks to Peter J. Bogaards.]
James Robertson is the Managing Director of 