Usability is not a verb
Categorised under: Usability & user-centered design
Scott Berkun has written that usability is not a verb. To quote:
I started my career in usability, but switched within a year for a management role on the same project. Why? I realized that usability is not a verb. For all the data and advice I gave my smart team, I was dependent on them to make decisions. I realized my effectiveness in the cause of ease of use would improve dramatically by taking a management role on the development team, rather than an advisory one.
James Robertson is the Managing Director of