Comments on: Triangles of information delivery

By: James Robertson

James Robertson — Wed, 27 Aug 2008 01:06:42 +0000

The x-axis is supposed to indicate both the amount of information being delivered, and where the attention is being focused.

In scenario C, there is an overall increase in information delivered. In practice, I don’t think the corporate information will be reduced, but potentially there should be a move towards a more “syndicated” model, rather than trying to get everyone to visit the corporate homepage every day…

By: James Robertson

James Robertson — Wed, 27 Aug 2008 01:04:37 +0000

Hi Patrick,

Yes, “business unit” is any “middle” grouping of staff, including team, project, community of practice, etc. And I love your “information neighbourhood” metaphor, very powerful.

By: Patrick Lambe

Patrick Lambe — Wed, 27 Aug 2008 01:02:55 +0000

Hi James – yes, this is useful. It is very consistent with the “information neighbourhood” idea that Maish Nichani and I been playing with for a while now – “business unit” can mean any collaboration unit actually, including project teams.

By: Andy Breeding

Andy Breeding — Tue, 26 Aug 2008 21:46:49 +0000

Hi James!

I can’t help thinking that diagram “C” implies a net increase in the amount of information being delivered, per the increased surface area of the shape. Which leads me to ask: what does the width of the x-axis represent? My guess: the amount of focus the organization puts on a particular area.

If that’s the case, why not reduce the width of the “corporate” dimension in diagram C to show that you are diverting some attention from a corporate focus to a departmental focus?

By: Square Eyez » Blog Archive » Linky goodness for 26-08-2008

Square Eyez » Blog Archive » Linky goodness for 26-08-2008 — Tue, 26 Aug 2008 11:31:56 +0000

[...] Triangles of information delivery on intranets Useful diagram and notes on different scenarios for delivering targeted information on Intranets. (tags: model content @work intranet collaboration) [...]