Toward content quality

Written by James Robertson, published April 16, 2009

Categorised under: Content management, Intranets

Colleen Jones has written an article on content quality, providing a simple but effective checklist. To quote:

How do we know whether content is any good? This simple question does not have a simple answer. Yet, I think having a good answer would help us show our employers and clients why their content needs to improve and how their content compares to the competition’s. As a start toward an answer to this question, I offer a set of content quality checklists for seven different lenses through which we can view content.

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