Top 5 intranet KPIs
Categorised under: Intranets, Metrics & ROI
Toby Ward writes about intranet KPIs. To quote:
Failure to measure your intranet’s performance above and beyond simple analytics (e.g. HITS and page views) is a failure of responsibility (particularly in this economy where most organizations are looking cut costs wherever they find them).
James Robertson is the Managing Director of 