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The future of intranets (and what it means for KM)

Written by , published September 1st, 2011

Categorised under: Conferences & presentations, Intranets, Knowledge management

It was my great pleasure today to be the opening keynote at the KM Singapore conference organised by iKMS on 1 September 2011.

My key points:

  • Intranets need to move beyond being merely “useful” to becoming “essential”.
  • In the KM space, technology has had a poor track record.
  • Technology has changed (for the better), and we’ve now got the wisdom to do great things.
  • Intranets can support KM, for both explicit and tacit knowledge.
  • Intranets of the future are smart.
  • Intranets of the future join the dots.
  • Intranets of the future understand people.

And a “blip video” recorded straight after the session, touching on some of the more controversial points…

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2 Trackbacks

  1. By - bestsouvenir.org on November 10, 2011 at 8:44 am

    [...] by James Robertson, Jane McConnell and Toby Ward we’ve not changed most over forward, and now James and Jane are seeking critical [...]

  2. By CommDigest » Death of the Intranet: ‘The Times They are a-changin’ ‘ on November 10, 2011 at 1:53 pm

    [...] by James Robertson, Jane McConnell and Toby Ward we’ve not moved much farther forward, and now James and Jane are asking important questions. via cmswire.com Comments [...]