Taking care with intranet information architecture concepts

Intranet information architecture (IA) can be notoriously difficult to get right. Depending on the size and geographical spread of an organisation, an intranet can be required to serve a small team, or a global conglomerate and there are many different potential audiences.

The article What is information architecture? provides an overview of the discipline itself and advice on designing an effective intranet IA.

This article covers two specific aspects of intranet IA:

  1. Task-based groupings that provide powerful rollups of intranet content and functionality
  2. Use of the ‘My’ prefix that can be more of a hindrance than a help

[November article by Alex Manchester, read the full article]

James Robertson
James Robertson
James Robertson is the Managing Director of Step Two, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of the best-selling books Essential intranets, Designing intranets and What every intranet team should know. He has keynoted conferences around the globe. (Follow him on Twitter or find him on Google+)