Mark Morrell writes about further steps to a good intranet wiki/blog. To quote: In BT anyone can start a blog or create a wiki article internally about their views and opinions and can contribute to other blogs or wiki articles if they wish to. To get started all you ...
Articles tagged: wikis
Video interview with NYK on wiki-based intranet news
NYK is one of the world's largest shipping and transport firms, with 770 major ships sailing the oceans. In an incredibly competitive market, it is vital to quickly respond to industry changes and competitor moves. To facilitate ...
Gold winner: NYK Group (UK)
[caption id="attachment_3888" align="alignnone" width="599" caption="NYK's wiki News Room provided a cost-effective, global and user-friendly solution to sharing and distributing Group news. Screenshot courtesy of NYK."] Post 7 of 10 in a series of blog posts giving more insight into this year's ...
The third way for designing enterprise wiki information architectures
James Dellow discusses how to structure wikis, suggesting a balance between up-front and organic approaches. To quote: Last week I was talking to someone about enterprise wiki adoption. I ended up sketching a rough diagram like this so we could talk about the need to design (in an active, participatory ...
BTpedia – BT’s corporate wiki
Mark Morrell has written about BTpedia, BT's corporate wiki. To quote: BTpedia was created in 2007. Beta testing with users has led to a small application becoming a critical place for people to share how to do things in BT. Without advertising or publicity it has grown to over ...
Collaboration workshop comes to Melbourne (10 September 2009)
We're steadily working our way through Australia, and have just announced a Melbourne date for our Succeeding at collaboration workshop (10 September 2009). As usual, there are only 10 places, so these will ...
Introducing the Enterprise Wiki Software Guide
Stewart Mader has published a new Enterprise Wiki Software Guide, providing a brief summary on key enterprise wiki tools (both free and commercial). To quote: Choosing the right wiki for your team, project, or organization is essential. The right tool will help catalyze adoption, encourage continued use, and help people ...
Five wiki gardening tips
Matt Wiseley has written about wiki gardening. To quote: I wrote a few months ago about keeping the chaff out of your site with a regular Wiki Spring Cleaning. This is just one in a set of activities often referred to as Wiki Gardening. Now that it is actually ...
JetBlue’s test group helps enterprise wiki adoption
Stewart Mader writes about a case study of wiki use in JetBlue. To quote: The software selected provided a vehicle for JetBlue faculty to talk to one another, not just about process improvements in learning & development, but also to share photos from family vacations, weddings and birthdays. The thinking ...
A case study of enterprise wiki usage
Matthew C. Clarke has published an extensive enterprise wiki case study, covering the work done at CorVu. To quote: CorVu produces software that assists other enterprises to implement their strategy and to track their performance against that strategy over time. CorVu has a variety of channels for making its internal ...
Steps to a good intranet wiki/blog
Mark Morrell has written a post on 5 simple steps to a good intranet wiki/blog. To quote: While talking to people after presenting ‘Adding value to your intranet - Intranet governance at BT‘ at Intranätdagarna 2009 in Stockholm last week it made me realise some simple steps could help an ...
Visualization: Wikis in the enterprise
Ross Dawson posts a nice visualisation of wikis in the enterprise. To quote: Today we are continuing our series of visual representations of social media tools inside organizations, taken from our Implementing Enterprise 2.0 report. The diagram below was used in the chapter on wikis in the enterprise, to ...
10 tips for a successful wiki
James Everett has written a post outlining 10 tips for a successful wiki. To quote: There are dozens of different wikis, from free open source models to commercial enterprise packages. Use your list of criteria to research the available options and evaluate each to see how it fits your team. ...
Video: Use a wiki to plan meeting agendas, record minutes
Stewart Mader has posted a video that discusses using wikis for meetings. To quote: A wiki can help your team make meetings shorter and more focused. How? By letting everyone track progress of projects and action items online, so they can focus meetings on just the items that need in-person ...
Integrating social tools with the EUMETSAT intranet
In 2008, the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT) won a commendation in the Intranet Innovation Awards. Their AJAX-based ‘Intranet Newsflash’ delivered quick bulletins of news and critical messages to users, regardless of the page on display. EUMETSAT’S intranet innovation doesn’t end there, however. A wiki for new ...
Tools for remote teams to keep in touch
As working lives get busier and more flexible work options open up, a way to keep in touch with remote colleagues is needed. Colleagues might be working from home, in a different state or 'on the road'. Feeling part of a team It is difficult to replicate 'water-cooler' chat with remote staff ...
Wiki myths, wiki reality
Dorthe R. Jespersen has written an articles on wiki myths, wiki reality. To quote: Although wikis have gained substantially in popularity since they first appeared some ten years ago, many enterprises still begin their wiki projects with unrealistic expectations. While researching the impact of wikis during recent work on the ...
Worst practices for managing wikis in organizations
The Wikis in Organizations team has written a post on a few wiki worst practices. To quote: Instead of doing what others do best, try avoiding what others do worst. It is much more harder to follow best practices than to stay away from worst practices. With respect to managing ...
What makes a Wiki?
Gadgetopia has written a post asking: what makes a wiki? To quote: Way back in the day, when wikis were new and I was messing around with early versions of Twiki (we had to GlueWordsTogether to make links…), wikis had some prety clear differentiators. I agree that the lines between wikis ...
Scottrade: Competitor Wiki
This year we held the awards ceremony for the Intranet Innovation Awards at the KMWorld & Intranets conference in San Jose. That gave me an opportunity to hand over more of the trophies in person, which is always ...
What intranet CMS’s can learn from wikis
The "Wiki Way" is getting some traction at the moment, and it's often positioned as the replacement for "old fashioned" methods of publishing. In particular, wiki advocates target the limitations and failures of web content management systems, the tools most often used to publish and manage corporate intranets. Now, wikis are ...
Wikis Not Word! Gaining adoption through psychological warfare
Seth Gottleib has written an unusual post on building wiki adoption through psychological warfare. To quote: Your company has a perfectly good wiki but your (otherwise intelligent) co-workers insist on emailing you Microsoft Word documents to review. Your gentle guidance has been ignored. Your snarky comments have been equally ineffective. ...
Collaboration: leading by example
Collaboration: by stealth or by design, to a few or to all, in some form or other organisations are getting into it. Those that do, realise that there is more to collaborating than the mere introduction of tools. There is undoubtedly a large amount of online chatting, blogging and social networking ...
Two uses for wikis
Wikis are gaining rapid adoption with organisations at present, driven in part by the very visible success of Wikipedia, and other similar sites. While organisations are still learning how to use wikis in practice, it is clear that they can offer considerable benefits. Wikis can be used in many different ways, and ...
