“Helping staff do their jobs” is the primary purpose of most intranets. Yet this is only achieved when staff can quickly and easily find what they need on the intranet. And too often, this isn’t the case. Staff frustration with the current intranet is a major trigger for a redesign, particularly when the intranet has [...]
Categorised under: Intranets, SharePoint, Usability & user-centered design
Also tagged: adoption, design, Intranets, user experience, user-centred design
One of the hardest things about running an intranet is not being able to see other sites. What does a great intranet look like? What functionality should it provide? What are the best practices that guide a successful intranet project? Step Two has seen more intranets than anyone else in the globe, and we have [...]
Categorised under: Conferences & presentations, Intranets
Also tagged: design, Intranets, strategy, user experience
I was great today to give a presentation on enterprise mobility at the UX Immersion conference in Portland, Oregon. This explored mobile topics, in the context of meeting staff and business needs, rather than customer or consumer needs. This is new material, and something I’ll be talking a lot about in 2012. Some of the [...]
Categorised under: Conferences & presentations, Digital workplace, Enterprise 2.0, Intranets, Mobile
Also tagged: enterprise, Intranets, mobile, user experience, ux
I was lucky enough to sit in on Rachel Hinman’s workshop on the first day of the UX Immersion conference in Portland, Oregon. Rachel is based in Nokia’s research lab, and her job is to look 5-10 years into the future of mobile. Rachel outlined three attributes of great mobile experiences: they are uniquely mobile [...]
Categorised under: Conferences & presentations, Mobile
Also tagged: mobile, sketching, user experience
This week I’m in the lovely city of Portland, Oregon, for the exciting UX Immersion conference organised by UIE. In addition to some great weather and wonderful sightseeing, these will be days packed with mobile thinking. I’m here to run a brand-new full-day workshop on enterprise mobility, which will share a heap of real-world examples, [...]
Categorised under: Conferences & presentations, Mobile
Also tagged: enterprise, mobile, user experience