The term 'social intranet' has become popular in recent times, and describes an intranet with social media tools -- blogs, wikis, microblogs, comment functionality and more -- embedded within the core intranet software platform. However, before a social intranet can be successful, work must be done to enrich and develop ...
Articles tagged: staff directories
Creating MyHomepage at DSTA
In many organisations, the implementation of social and collaborative tools is supplementing and extending existing knowledge management (KM) initiatives. In this case study, the KM team from the Defence Science & Technology Agency (DSTA) in Singapore, describes the implementation of 'MyHomepage'. A new feature of the revamped staff directory, this is ...
Photos in staff directories
Photographs can be a very valuable inclusion in a staff directory. They are helpful for putting faces to names, and nowadays in our on-line socially connected world are somewhat expected. However, talk to any intranet team and you will hear about how difficult it can be in practice to achieve this. The ...
Role title on profiles
Dorje McKinnon has posted about role titles in staff directories. To quote: Today one of the people I follow on Twitter asked the following question. @ChristySeason Asking all #intranet tweeps: Does your company publish employees' titles on your employee directory/look up/phone book? (It's a short post, but screenshots are always valuable.)
Sources of staff directory information
Intranet-based staff directories are only truly useful when they contain comprehensive information about staff members. This means going beyond just a name, phone number and email address. Staff directories should provide a photo, job title, organisational unit, reporting structure, plus much more. The challenge is that no single system will hold all ...
User-generated content for employee directories
Jane McConnell has written a post on user-generated content for employee directories. To quote: Many of their wish-list features centered around the concept of user-generated content for enterprise directories. This is a definitely a serious gap in most intranets today. Few organizations have optimized employee directories and made them a ...
Extend the reach of the staff directory
Staff directories are at their most effective when they contain a full list of people in the organisation. The realities of today’s complex organisations may mean this is not the case by default, and some extra effort may be required to extend the reach of the staff directory. Include all staff One ...
Three ways to update the staff directory
Internal phone directories and staff directories are only useful if the details in them are complete and accurate. This is not easy, and a mix of approaches will be needed. In general, there are three ways of keeping staff directories up to date: centralised updates self-service updating integration with other systems Centralised updates One common approach ...
Staff directories benefit from cross-linking
Staff directories (internal phone directories) can be much more than just a way of looking up contact numbers. In any large or complex organisation, they can also provide a way of ‘navigating’ through the relationships between staff, business units and locations. One of the key conclusions from examining successful staff directory ...
