I've been looking at a number of "social" and "enterprise 2.0" intranet solutions recently. (I won't name them, as we maintain strict vendor-neutrality.) These are all intended to be out-of-the-box intranet solutions for medium-sized organisations, and they provide rich social functionality. This includes: team spaces wikis blogs social updates (eg Facebook/Twitter) rich personal profiles home-page "latest updates" ...
Articles tagged: social media
The problem with social (the term)
Thomas Vander Wal has written about the problems with the word social (as in social media, social tools). To quote: I have run into the connotation of social as a term that has associative connotations to the hippy movement (the slide image Andrew uses with his presentations), socialist (non-capatalist or ...
The immense value of expertise location will help drive enterprise social media
Ross Dawson has written about the value of expertise location. To quote: I have been interested in the field of expertise location for over a decade, from back when knowledge managers were building 'corporate yellow pages' and other tools to find the best expertise in the organization. Unless a large organization ...
Creating a social media policy for your department – here’s over 100 examples to draw on
Craig Thomler has blogged on a list of social media policies. To quote: Social Media Governance recently released a list of 106 social media policies that can be drawn on, including nearly thirty from government (including the APSC's Circular 2008/8: Interim protocols for online media participation).
Giving internal visibility to social media
Last night I met up in Geneva with Ernst Decsey, the intranet leader at UNHCR. Some years back we did a fairly big IA project as part of their global intranet redevelopment, and it was great to see how far things have come since then. I found one part of their ...
Top 5 social media myths
Matthew Hodgson has written an article about the top 5 social media myths. To quote: Social media holds great advantages, whether for improving internal collaboration, communication and social learning, or for building and enhancing trust through more responsive communications with key stakeholders and clients. Unfortunately, some organisations still hold onto ...
28 reasons why organisations avoid social media
Craig Thomler has pointed to a list of 28 reasons why organisations avoid social media, and has created a "bingo" version. To quote: Below you'll find Jeff's 28 reasons arranged on a single page, ready to be downloaded and used as Social Media Bingo. If your organisation is still avoiding ...
Social networking on intranets
Jakob Nielsen has also written about social media on intranets. To quote: As people embrace social media in their private lives, they naturally expect to use similar tools within the enterprise. This is especially true for younger workers who use these tools in everyday life. Open communication, collaboration, and content ...
Social media on a global intranet – how do you choose?
Jane McConnell discusses social media on intranets. To quote: An intranet manager asked me recently how to prioritise ideas about social media for the intranet. They are a global organization and are currently attempting to bring all the local intranets under the same umbrella. They ran a workshop, and lots ...
How to write a corporate Twitter strategy (…and here’s one I made earlier)
Neil Williams has published a complete corporate Twitter strategy, developed for the Cabinet Office in the UK. To quote: You might think a 20-page strategy a bit over the top for a tool like Twitter. After all, microblogging is a low-barrier to entry, low-risk and low-resource channel relative to other corporate ...
Launch of social media strategy framework
Ross Dawson has launched another one of his superb diagrams, this one providing a social media strategy framework. To quote: Today we launch our Social Media Strategy Framework. This provides guidance and a frame on how organizations can approach engaging with social media, following in the tradition of our highly ...
Cutting through the hype of social media
When discussing intranets and related enterprise-level software, it’s easy to get caught up in the technology. There are many features and components, so much whizz-bang functionality. It can be difficult to stay on target and focus on a piece of technology that will simply do a job that needs doing, ...
Moderating internal discussion forums, blogs and other social media
When starting intranet-based online discussions in an organisation, whether they are forums, blogs, comments on articles, or internal Twitter-style tools, how should you go about moderating them and maintaining their effectiveness? Where do you begin with writing policies and guidelines on use? Should you even monitor the discussions at all? ...
