Intranet team sizes, skills and capacity vary around the world. At a media company, one experienced intranet manager runs a very successful intranet, with a small amount of assistance from IT. At a major government department with 12 people in the team, the result is a fairly status quo intranet. So what is the optimal [...]
Categorised under: Intranets
Also tagged: authoring, governance, intranet teams, publishing
As one of the five key purposes of an intranet, content is too often left out of the equation when redesigning or improving the intranet. To be of any real use, intranet content must be good content, not just poorly written materials brought together in a single location. As stated in What every intranet team [...]
Categorised under: Content management, Intranets
Also tagged: authoring, content, content quality, governance, Intranets, publishing
Quality content is key to the success of any intranet, making it both useful and usable. To achieve this, intranet teams must ensure intranet authors have the right tools, training and support to make this happen. As one of many author resources, a simple checklist for quality content should be provided on the intranet. This [...]
Categorised under: Content management, Intranets
Also tagged: authoring, content, governance, Intranets, publishing
We know that most intranet authors do this as a hobby, not as part of their job, so we need to make intranet authoring an easy thing to do. This starts with training. Often organisations outsource training to the company providing the technical solution, which tends to result in technical focused training, losing most of [...]
Categorised under: Content management, Intranets
Also tagged: authoring, governance, Intranets, publishing
Following on from Rebecca Rodger’s article Helping intranet authors write quality content that was published yesterday, it’s worth highlighting that Rebecca runs in-house “writing for the intranet” courses throughout Australia. Writing for the intranet Good quality intranet content is integral to the success of an intranet. These full day hands-on writing for the web workshops [...]
Categorised under: Conferences & presentations, Intranets
Also tagged: authoring, content, Intranets, publishing, writing