Internal phone directories and staff directories are only useful if the details in them are complete and accurate. This is not easy, and a mix of approaches will be needed. In general, there are three ways of keeping staff directories up to date: centralised updates self-service updating integration with other systems Centralised updates One common approach ...
Articles tagged: phone directories
Staff directories benefit from cross-linking
Staff directories (internal phone directories) can be much more than just a way of looking up contact numbers. In any large or complex organisation, they can also provide a way of ‘navigating’ through the relationships between staff, business units and locations. One of the key conclusions from examining successful staff directory ...
