Step Two Designs

This is a sketch that I drew while sitting in one of the enterprise search presentations at the recent KMWorld conference in Washington, DC. It explores the question: what should enterprise search be searching? The starting point is the global/local model for intranets, that we’ve described earlier. This distinguishes between two types of information: Global [...]

Categorised under: Enterprise 2.0, Intranets, Search tools

Also tagged: enterprise search, global, Information management, Intranets, local, search

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Not all staff needs are the same. Staff in different parts of the organisation, located in different areas and doing different jobs will have quite distinct needs. In a globe-spanning manufacturing business, these differences are very obvious: individual countries sell different products; the sales division operates very differently from product development; and field engineers are [...]

Categorised under: Intranets, Usability & user-centered design

Also tagged: framework, global, Information architecture, Intranets, local

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